Company: Retiro das Cores Lda
NIF: 516 931 504
Headquarters: Couraça de Lisboa nº10 3000-434 Coimbra, Portugal
Data Protection Officer (DPO): The User can contact the DPO via the address firstname.lastname@example.org or by letter to the postal address of the Alto Canto headquarters.
Usually, the data requested in the forms, accessible through the Alto Canto website, are mandatory (except if the field in question does not indicate mandatory) to fulfill the established purposes. Thus, if they are not provided or are not provided correctly, these purposes cannot be fulfilled.
According to the User's requests, the personal data obtained will be processed by Alto Canto for the following purposes:
The User's data will be kept for the sufficient time to fulfill each purpose or until the User requests its deletion from Alto Canto, opposes this treatment or revokes his consent.
Alto Canto can process the following categories of data, according to the request made by the User:
The processing of data necessary for the fulfillment of the aforementioned purposes that require the User's consent will not be carried out without it.
Likewise, if the User revokes their consent for any of the treatments, this will not affect the lawfulness of the treatments previously carried out.
To revoke this consent, the User may contact Alto Canto through the following means: Through a letter addressed to Alto Canto at the head office mentioned above and by email to the address email@example.com, in both cases with the reference “Data Protection”.
In addition, in cases where it is necessary to process the User's data for the fulfillment of a legal obligation or for the execution of a contractual relationship existing between Alto Canto and the User, the processing is legitimized because it is necessary for the fulfillment of these purposes. . In turn, the processing to carry out surveys and/or assessments regarding the quality of services provided by Alto Canto and/or the perception of its image as a company will be carried out in accordance with the legitimate interest of the person responsible.
User data may be shared with:
The user should:
One of the purposes of processing User data by Alto Canto is to send commercial communications, by electronic and/or conventional means, with information regarding products, services, promotions, offers, events or news relevant to Users. Whenever any communication of this type is made, it will be sent solely and exclusively to Users who have authorized its reception and/or who have not previously refused.
To carry out these actions, Alto Canto can analyze the data obtained to create User profiles that allow you to define in more detail the products that may be of interest to you.
If the User wishes to stop receiving commercial or promotional communications from Alto Canto, he may request the cancellation of the service by sending an email to the address firstname.lastname@example.org or canceling the reception through the cancellation option presented in all commercial communications sent.
The User may send a letter addressed to Alto Canto to the head office with the address mentioned above, or an email to the address email@example.com, in both cases with the reference “Data Protection”, attaching a photocopy of the document valid identity card or passport, at any time and free of charge, to:
In addition, the User may, at any time, submit a claim regarding the protection of their personal data to the competent regulatory authority.
Alto Canto will always treat User data in an absolutely confidential manner and maintain the obligation of secrecy required of them, in accordance with the provisions of the application regulation, adopting, for this purpose, the organizational and technical measures necessary to guarantee the security of your data and prevent its alteration, loss, treatment or unauthorized access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed.
Date of last update: January 6, 2023